Do you need support for Linux and free software or back-up for your own IT skills? Are you seeking outstanding documentation and straightforward explanations? Fast response times? Our support service boosts the competence of your users and offers guaranteed response times.

You’ll find that one valuable outcome of a support agreement with FreeCode is the enhancement of your own employees’ levels of competence. Our outstanding documentation and straightforward explanations ensure a seamless transfer of competence to your own system administrators.

With a strong focus on structure and traceability, FreeCode provides a full range of support services from level 1 through to level 3. All aspects of our support services comply with the standards set by ISO 9001 and ITIL (IT Infrastructure Library) ensuring efficient customer/supplier relations.

We provide guaranteed fast response times for the following systems:-

• Operating systems including Linux, FreeBSD, OpenBSD and NetBSD
• Databases including MySQL and PostgreSQL
• Applications servers including GlassFish, Tomcat, JBoss and Zope
• Apache web server
• Publishing solutions including Joomla!, Drupal, Typo3 and eZ Publish
• Blogging and wiki systems including WordPress, MediaWiki, TWiki, etc.
• Samba file/print and domain servers
• Firewalls based on Linux and OpenBSD
• IDSes including Snort and STAT
• SAN, NAS and back-up solutions including Amanda
• Linux clusters (HA clusters and compute clusters)

Do you need support for something that’s not on the list? Get in touch!